At Alekhyam, we are committed to providing a smooth and enriching learning experience. If you have any questions or issues, here’s how you can get support:

1. Alekhyam Knowledge Base

If you're unsure how to use a feature, access a course, or complete a task, check our Knowledge Base first. It contains step-by-step guides, FAQs, and tutorials to help you navigate Alekhyam easily.

? Access Here: help.alekhyam.com

2. Email Support

For personalized assistance, reach out to our support team via email.

? Email: [email protected],

Response Time: Monday to Saturday, 11 AM – 10 PM IST

To Get Quick Support via Email, Follow These Tips:

• Be Specific: Mention the issue clearly and include details like course name or order ID if applicable.
• Include Screenshots or Videos: Attach images or a screen recording to illustrate the issue better.
• Use File-Sharing Links if Needed: For large files, upload them on Google Drive or Dropbox and share the link.
• Submit Separate Queries Separately: If you have multiple concerns, send separate emails to avoid confusion.

3. WhatsApp Support

For quick queries, connect with us on WhatsApp.

? WhatsApp Support: 9953294441, 8800597420

? Note: Calls may go unanswered if we're assisting other learners or hosting sessions. If needed, leave a voice note, and we’ll get back to you as soon as possible.

4. Phone Support

? Call Us: 9953294441 (Monday – Friday, 11 AM – 6 PM IST)

If your call isn’t answered, please leave a WhatsApp message or voice note for a quicker response.

5. Social Media & Community Support

Stay updated and connect with us through our social channels:

• Instagram: instagram.com/alekhyam.art
• Facebook: facebook.com/alekhyam.art
• Tamboora (Artist Community): tamboora.in

6. Live Session Support

If you have questions during a live class, use the Zoom Chat feature to ask them in real-time. Our instructors will address them during or after the session.

We encourage you to explore these resources before reaching out for support. If you still need help, don’t hesitate to contact us. We’re here to make your learning experience smooth and enjoyable! ?