To ensure a smooth and uninterrupted experience during the webinar, please follow these important guidelines. These settings will help you avoid common technical issues and ensure you can fully focus on the session.
✅ Before Joining the Webinar
✔ Install/Update Zoom – Download the latest version from Zoom’s official website or your mobile app store.
✔ Use a Stable Internet Connection – A Wi-Fi or wired connection is recommended over mobile data.
✔ Join on Time – Log in 5-10 minutes early to avoid last-minute issues.
✔ Check Your Email for the Webinar Link – If not found, check your Spam/Promotions folder.
✔ You Will Not Need to Turn on Your Camera – The session is conducted in a webinar mode, so only the host and panelists will have video access.
Essential Zoom Settings for Participants
Audio Settings (For Clear Sound & Proper Listening)
✅ Join with Computer Audio – When prompted, select "Join with Computer Audio" (or "Call using Internet Audio" on mobile).
✅ Use Headphones or Earphones – This helps reduce background noise and improves sound clarity.
✅ Check Speaker Output Beforehand
- Go to Settings → Audio → Test Speaker & Microphone.
Internet & Performance Optimization
✔ Close Background Apps – Streaming videos, large downloads, or running multiple apps can slow Zoom.
✔ Use a Wired Connection (If Possible) – More stable than Wi-Fi.
✔ Reduce Network Load – Ask others on the same Wi-Fi network to avoid heavy downloads during the session.
✔ If you are on a low speed internet, turn Off HD Video (For Better Audio Clarity) – While participants will not turn on their cameras, this setting can still help optimize Zoom’s performance.
How Q&A Works in the Webinar
We answer questions at two key points:
1️⃣ At the beginning – To address initial queries related to the workshop.
2️⃣ At the end – To clarify doubts after participants have engaged with the session.
Why This Method?
This ensures that:
✔ Questions are addressed at the most relevant time.
✔ Those focusing and drawing along are not distracted.
✔ Most common doubts get resolved naturally as the session progresses.
If you have a question during the session:
Use the Q&A Section (preferred for structured queries).
Use the Chat Section for Quick Issues (e.g., "Audio not working").
Avoid Spamming the Chat – Post your question once to avoid confusion and delays.
If your question is not answered during the session, we will review the chat and Q&A afterward and respond:
✅ Individually or collectively via WhatsApp or other support channels.
✅ If required, additional resources will be shared.
Common Zoom Issues & Quick Fixes
1️⃣ No Audio (Can't Hear Anything)
✔ Check if you joined audio: Click “Join with Computer Audio”.
✔ Test speakers: Settings → Audio → Test Speaker & Microphone.
✔ If using Bluetooth headphones, disconnect and reconnect.
2️⃣ Zoom Keeps Disconnecting or Freezing
✔ Use a wired connection instead of Wi-Fi if possible.
✔ Switch to Mobile Data if Wi-Fi is unstable.
✔ Close unnecessary apps or browser tabs.
3️⃣ Didn’t Receive the Webinar Link?
✔ Check Spam/Promotions folders in your email.
✔ Ensure you registered with the correct email ID.
✔ If still not found, message us on WhatsApp.
4️⃣ Can’t Enter the Webinar (Says ‘Host Hasn’t Started’ or ‘Webinar Full’)
✔ Refresh your Zoom app and try again.
5️⃣ Zoom App Not Responding or Crashing
✔ Restart your device and reopen Zoom.
✔ Reinstall the Zoom app from Zoom’s official site.
Need Help? Drop Us a WhatsApp!
If you are still facing issues despite trying these solutions, drop us a WhatsApp message, and we’ll help you resolve it as quickly as possible.
WhatsApp Support: 8800597420
We appreciate your patience and cooperation! Looking forward to a great session with you.
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